Contact us

Online

Please use our online feedback form to email your questions and comments.

By phone

Call 131 638 (6am - midnight daily) for information about metropolitan and regional train, tram, bus and coach services and bookings.

Customers outside Australia call +61 3 8608 5010. Please note: standard call costs will apply.

There is also a TTY facility for passengers with hearing difficulties. Call (03) 9619 2727

By post

Send your feedback, queries or suggestions to:

Metlink Victoria Pty Ltd
GPO Box 4693
Melbourne
VIC 3001