A journey planner is a tool that allows you to plan a journey on public transport between an origin and destination. Metlink's Journey Planner provides multi-modal information about all train, tram and bus services in Victoria.

The Journey Planner is continually being updated. As part of its evolution, new routes and features are continually being added.

Journeys can be planned between stations or stops, or from address to address, or to and from landmarks. You can also click on a map to define an origin or destination.

The following public transport services are included in the Journey Planner:

INCLUDED

- Metropolitan train
- Metropolitan tram
- City Circle tram
- Metropolitan bus
- V/Line rail and coach
- Skybus city to airport
- Telebus services
- Interstate services to/from Melbourne
- NightRider services
- Regional town bus services

NOT INCLUDED

• At present the following information is not included in the results search: - Changes to bus Routes: 456, 457, 458, 459 and some bus services outside the Metcard area: - the 562 extension Humevale to Kinglake and the 787 Sorrento service.
• School bus routes.

The Journey Planner allows you to:

• Plan regional and metropolitan public transport journeys on all train, tram and bus services, or a combination of services, throughout Victoria;
• Select your required day of travel and time of travel;
• Customise your walking speed and maximum walking distance between stops;
• Choose to cycle or drive to a Park and Ride stop or station;
• Limit a journey to accessible services and/or stops; and
• View a map of your journey or produce a map of the interchanges on your journey.

Yes, the Journey Planner includes all Melbourne train, tram and bus services as well as V/Line train and coaches. It also includes regional town bus services.

Real time information is not currently available for the Journey Planner. The Journey Planner contains the latest available timetable information provided by the public transport operators. This is updated regularly and in future will be updated on a daily basis. However, up-to-date service alterations will be provided in the 'Service alterations' area on the right hand side of the Journey Planner pages and on the Metlink website.

Yes, you are able to print the Journey Planner information using your internet website browser. A trip plan can also be emailed to any valid email address.

Not at this stage. Metlink are investigating the potential of delivering information via SMS in a future version of the Journey Planner. Currently, customers are able to receive SMS timetable information from Connex.

Information about mobility and special needs requirements is available on the Metlink website. The Journey Planner has accessibility criteria available on the 'More Options' screen. Low-floor vehicles and platform stops/ramps can be chosen as part of the journey planning function and a factor in finding the best journey.

The Journey Planner software allows you to select slow, medium and fast walking speeds. These correspond to 2km/h, 4km/h and 6km/h. The public transport journey will include calculation of walking distance between public transport stops/stations.

No, but we are currently upgrading our sytem to offer downloadable, up-to-date route and stop specific timetables. On the Journey Planner, you can access journey-specific 'Leg timetables'.

Yes, Metlink adheres as far as possible to the Disability Standards for Accessible Public Transport 2002 under the Discrimination Act 1992 and complies with existing accessibility standards (i.e W3C Accessibility Standards).

If you find a discrepancy in the information received from the Journey Planner, you can fill out the customer feedback form available on the Journey Planner website.

Metlink welcomes all feedback to help further develop the Journey Planner for public transport users.

These frequently asked questions are available and updated regularly. Please also read 'Helpful tips' and 'Getting started' on the Journey Planner home page.