Travellers Aid
Travellers Aid centres offer support services and transport information for passengers, particularly those with special needs.
There are three Melbourne centres at Flinders Street Station, Southern Cross Station and City Village on Bourke Street.
See Travellers Aid centres below for details about the location, services offered and operating hours of each centre.
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For more information visit www.travellersaid.org.au (opens in a new window)
Travellers Aid centres |
Visit a Travellers Aid centre for information on getting around Melbourne. |
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Travellers Aid at Flinders Street Station Main Concourse, Flinders Street Station Corner of Flinders and Swanston streets Phone: 9610 2030 Open Monday-Thursday 8am-8pm, Friday and Saturday 8am-10pm. |
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Services:
- accessible rest rooms
- rest area and lounge
- public transport information
- wheelchair and scooter recharging
- staff can help with meals, toileting, advocacy and internet access.
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Travellers Aid at Southern Cross Main Concourse, Southern Cross Station Phone: 9670 2072 Open 7am-11pm daily. |
Buggy transport at Southern Cross Station. |
Services:
- rest area and lounge
- accessible rest rooms
- wheelchair and scooter recharging
- baby change facilities
- showers (with towel hire)
- stroller hire
- free buggy transport through Southern Cross Station for the elderly and people with a disability
- manual wheelchair access
- public transport and accomodation information
- crisis support and information.
Travellers Aid at City Village
Level 3
225 Bourke Street
Melbourne VIC 3000
Phone: 9654 2600
Open Monday-Friday, 9am-5pm.
Services:
- lounge area
- amenities
- public transport information
- luggage storage
- internet access
- Trading table selling hand-knitted baby booties, tea towels, greeting cards, shortbread, umbrellas, childrens clothes and blankets. All the money raised supports Travellers Aid.
