Melbourne’s public transport system offers three SMS services so you can receive personalised train and tram service information via your mobile phone. Click on the links below for more information:

	Metropolitan train SMS services
	→ Metro: real-time information services → Metro SMS Timetables
	Metropolitan tram SMS services
	→ tramTRACKER®
	Regional train and coach SMS services
	→ V/Line Inform

Metro: real-time information services

Metro provides real-time travel updates direct to your mobile phone.  This free service lets you know when metropolitan train services have been disrupted, cancelled or delayed by more than fifteen minutes, all via text message to your mobile phone. The service operates Monday to Friday, 6am to 8pm.To register for this and other information services, visit the 'Platform 1' section of Metro's website at metrotrains.com.au (link opens in a new window)

Connex subscribers were sent instructions to subscribe to Metro real-time information services. If you did not respond, you will need to subscribe with Metro at metrotrains.com.au (link opens in a new window)

	Metro SMS Timetables

Metro SMS Timetable service offers 24-hour access to specific up-to-date train timetables via text message.

You can find out exactly what time a train is coming, no matter where you are or where you're going. The service is available for all 15 suburban train lines.

Simply text your departure station and arrival station to 199 METRO (19963876) (SMS cost $0.55 including GST). You'll then get a return message listing the relevant next four train departure and arrival times for that trip.  You'll also have the option to specify a time and a date if you are travelling at a later time.

Metro SMS Timetables operate across the whole train network, so if a journey requires you to change trains, not only will receive the departure and arrival times but also the station and departure times for the connecting trains.

Up-to-the-minute information is available Monday to Friday 6am-8pm (including recently cancelled trains and extra services information). Normal scheduled timetable information is available all other times.

So now there's no more stressing over making it to the station on time and no more estimated time of arrival.

Further information

For more information on this premium service, visit the 'Platform 1' section of Metro's website at metrotrains.com.au (link opens in a new window)

Metro SMS Timetable service is provided by Be.interactive.

To provide feedback about the service, call the helpdesk on 1800 65 33 44.

Customers under the age of 18 must have the bill payer’s permission before using the service.

	tramTRACKER®

tramTRACKER® from Yarra Trams uses the latest real-time technology to determine the position of every tram on the network. The predictions are real-time, not scheduled information, so with tramTRACKER® you will know when to be at your stop. tramTRACKER® is easy to use and is accessible via phone (IVR call cost $0.25/higher for STD/Mobiles), SMS (SMS cost $0.55) and free online at yarratrams.com.au Real-time tram arrival information is also free with tramTRACKER® for iPhone (download from the iPhone App Store), widgets/gadgets for your computer desktop and via tramtracker.com for internet-capable mobile devices. Before using tramTRACKER® by phone or SMS, you will need the Tracker Stop ID for your tram stop.  Each tram stop has a green sticker with its own four-digit Tracker Stop ID. Your Tracker Stop ID can also be found by clicking on the routes listed below, online via the green tramTRACKER® panel at yarratrams.com.au, on the tramTRACKER® iPhone App, desktop gadgets or widgets, on the mobile internet version at tramtracker.com or by calling 131 638.
By voice You can use either your landline phone or your mobile. Call 1300 MY TRAM, that's 1300 69 8726 (IVR call cost $0.25/higher for STD/Mobiles) then follow the prompts. Real-time tram arrival information will be available for the next three trams at your stop.
By SMS For the next three trams at your stop, SMS your Tracker Stop ID to 199YARRA (SMS cost $0.55).
Further information Please visit tramtracker.yarratrams.com.au For information and customer feedback call 1800 800 166 (6am-midnight).
To find your Tracker Stop ID number, please click on the relevant route number below:

	V/Line Inform

V/Line's Inform will keep you up-to-date with regional Victoria's train and coach service alterations.

An email and / or SMS message is sent to you free of charge if your train or coach service is altered or delayed.

For more information, including how to register, see V/Line Inform (opens in a new window)