Journey planner

Metlink's journey planner will help you find out which train, tram or bus to use on your journey to the Popular attractions described in Explore Melbourne.

Simply select your destination as 'landmark' and type in the name of the attraction for a step-by-step trip plan from anywhere in Victoria on public transport.

The journey planner also provides route maps and estimated travel times.

→ Back

 Metcard - your ticket to public transport

Melbourne's automated ticketing system operates on all train, tram and bus services in the metropolitan area, with electronically encoded tickets called Metcards.

It's a good idea to pre-purchase your Metcard so that you are always ready for your next journey by train, tram or bus. You can buy Metcards from:

• customer service centres at Premium Stations
• retail outlets displaying the blue Metcard sign
• the MetShop at Melbourne Town Hall, corner Swanston and Little Collins streets
• the Melbourne Visitor Centre at Federation Square
• online or by calling the Metcard Helpline on 1800 652 313 to have them sent out to you.

A limited selection of Metcards is available on buses, from ticket machines at train stations and coin-only ticket machines on trams.

→ Back

 Buying the right ticket

Fares for travelling on Melbourne's trains, trams and buses are separated into two zones: Zone 1 for inner-city and Zone 2 for the middle and outer suburbs.

Check what zones you are planning to visit and make sure you have a ticket that covers your entire journey.

→ Back

 Best value Metcards

Value Metcards are a flexible option for public transport travel as they do not have an expiry date.

You can choose from the 10 x 2 hour or 5 x Daily, or for the more frequent traveller the Weekly and Monthly Metcards offer significant savings.

For travel on weekends, the 5 x Weekend Daily Metcard is a single ticket allowing five days of travel on Saturdays or Sundays with each day of travel working out to just $3.00.

Sunday Saver Metcards offer unlimited travel on trains, trams and buses all day on Sundays at a reduced rate.

→ Back

 MetShop

For customer information visit the MetShop at the Melbourne Town Hall, on the corner of Swanston and Little Collins streets.

The MetShop provides face-to-face contact with friendly staff to help with your public transport needs.

Visit the MetShop for timetables, information on planning a journey, public transport brochures or to buy your Metcards.

Open between 9am-5.30pm, Monday to Friday and 9am-1pm on Saturday.

→ Back

 Melbourne Visitor Centre at Federation Square

For face to face visitor and public transport information, make your way to the Melbourne Visitor Centre at Federation Square, on the corner of Swanston and Flinders streets.

You'll find a wide range of free brochures, maps and event guides with plenty of suggestions on what to see and do in Melbourne and Victoria.

The Getting Around Lounge at the centre offers public transport information and resources to get you started.

Here you can use the Metlink website and print your public transport information.

A range of Metcards can be purchased over the counter and a phone link to the Metlink call centre is also available.

Open 9am-6pm daily. Closed on Good Friday and Christmas Day.

For more details call 9658 9658 or visit www.thatsmelbourne.com.au

→ Back