If you produce a ticket that is not valid for that particular journey, or you produce a faulty ticket, the matter must be reported.

The ticket may be taken as evidence and will be produced in court if required. This can only happen if the ticket is confiscated by the Authorised Officer at the time of the offence.

If an Authorised Officer confiscates your ticket you will receive a travel permit to complete your journey. However, next time you travel, you must have a valid ticket for your journey.

If the ticket you were travelling on was confiscated and still had unused valid journeys or value when it was taken as evidence, you may be eligible to have the ticket value refunded or reissued once investigations have been finalised.

For information about confiscated mykis, call 13 6954 (13 myki).

For information about confiscated Metcards, call the Department of Transport on 1300 135 066.

A ticket issued by or on behalf of an operator remains the property of the operator at all times. A ticket issued by or on behalf of the Public Transport Ticketing Body remains the property of that Body at all times.

Further information

More information about paying and appealing ticket infringements and fines is available at the Department of Transport website (opens in new window).

Follow the link below for information in the Victorian Fares and Ticketing Manual:

Chapter 11: Ticketing procedures and infringement notice process (PDF) 66 kB

Follow the link below for information in the Victorian Fares and Ticketing Manual (myki):

Chapter 11: Ticketing procedures and infringement notice process (PDF) 421 kB

To ensure you are travelling with the right ticket visit metropolitan fares and tickets.