If you receive an infringement notice and wish to contest the matter:

• Note that no appeals can be considered until you receive the infringement notice.
• Write a detailed explanation of the circumstances that you wish considered as part of your appeal (include the infringement notice number in your letter).
• Address all correspondence to the Department of Transport to the address provided on the infringement notice.

The Department of Transport will:

• Notify you in writing that your case is under review after receiving your correspondence.
• Put your fine on hold while the appeal is processed.
• Advise you in writing when a decision is made.

Further information

More information about paying and appealing ticket infringements and fines is available at the Department of Transport website (opens in new window).

Follow the link below for information in the Victorian Fares and Ticketing Manual:

Chapter 11: Ticketing procedures and infringement notice process (PDF) 66 kB

Follow the link below for information in the Victorian Fares and Ticketing Manual (myki):

Chapter 11: Ticketing procedures and infringement notice process (PDF) 421 kB

To ensure you are travelling with the right ticket visit metropolitan fares and tickets.