Network Development Plan - Metropolitan Rail: Public Transport Victoria (PTV) has completed a detailed examination of how Melbourne’s train system needs to evolve to meet the needs of the city and of train passengers in the short, medium and long term.
Track Record: Track Record bulletins report the monthly, quarterly and annual performance of Victoria's public transport services.
Daily Network Performance Report: Public Transport Victoria monitors the performance of operators to ensure that the standard of service provision meets community needs and expectations.
Passenger load surveys: Public Transport Victoria monitors the average number of passengers on services through surveys, conducted in May and October each year.
Customer Satisfaction Monitor: Public Transport Victoria publishes summary reports on the Customer Satisfaction Monitor.
Freedom of Information requests: The Victorian Freedom of Information Act 1982 gives you the right to access documents about your personal affairs and the activities of government agencies.
